Contact us
TrueSouth: purchases, licenses and support
Email support@southfacing.in. We reply within two business days, usually sooner. To help us answer quickly, include:
- Purchases and refunds: your license ID (TS-…), invoice number or Razorpay payment ID.
- Technical help: your TrueSouth version (Extensions › TrueSouth › About), your SketchUp version and operating system, and a screenshot of any message.
- No internet on the design computer? Ask us about offline activation.
Custom automation enquiries
Tell us which drafting task your team would most like to stop doing by hand. That single answer is enough to begin.
Email thesouthfacing@gmail.com · WhatsApp · Phone +91 63550 90650
Business details
South Facing Solutions, a sole proprietorship owned by Akhilkumar Rajendrakumar Pandya
B-37, K Vihar, Near ITI Crossing, Uttarsanda, Nadiad, Gujarat 387370, India
Grievance Officer
If you are not satisfied with how we handled a request, or have a complaint about our products or about how we use your personal data, contact our Grievance Officer:
Akhilkumar Rajendrakumar Pandya, Proprietor
Email: support@southfacing.in
Phone: +91 63550 90650
We acknowledge complaints within 48 hours and aim to resolve them within one month.